The successful collaboration between Charlie works and FM Group
At Charlie works, we believe in long-term partnerships based on trust, flexibility and growth. The cooperation with FM Group is a good example of this. What started five years ago through Hilverda De Boer has grown into a strong and reliable relationship. Charlie works delivers the right personnel in the right place at the right time, tailored to FM Group’s dynamic needs.
The challenge
FM Group is a leading player in the floriculture sector and a full-service partner for florists and wholesalers around the world. With a main location in Aalsmeer and seven logistics processing buildings, flexibility plays a crucial role in the operation.
The biggest challenge for FM Group is the highly variable volume throughout the year. During peak periods such as Valentine’s Day and Mother’s Day, a lot of extra staff is needed, while in other periods the demand decreases again. In addition, the labor market is tight and it is difficult to attract and retain experienced employees. FM Group was looking for a reliable partner who could move quickly and respond proactively to seasonal fluctuations.
The solution
Charlie works was brought in as a flex partner for FM Group five years ago and has been providing staff for a variety of positions ever since, including cart builders, packers, shipping workers and hand bouquet makers.
Whereas in the beginning flex work was mainly used to scale up quickly during busy periods, it has now become a permanent part of the operation. This provides stability and offers experienced employees the chance to develop further. Employees who perform well can advance to coordinating or management positions, which contributes to continuity within FM Group.
In addition, the intermediaries at Charlie works are closely involved in personnel planning. They understand the business and think proactively about the busiest periods so that there are always enough qualified personnel available. They also support team leaders in organizing staffing and ensure smooth personnel deployment.
“The benefit of Charlie is that they are very accessible when things don’t go well. When we call Frank, he gets right on it and he takes it seriously. He acts as a real partner.” – Katinka Schouten, Program Manager Supply Chain
The result
The cooperation between FM Group and Charlie works has resulted in a stable and efficient workforce. On average, FM Group employs 25 to 30 flex workers through Charlie works, with additional scaling up during peak periods.
Charlie works not only provides the right staffing solutions, but also ensures efficient and smooth administration. FM Group’s collective bargaining agreement is complex, but Charlie works has the back office in order and processes everything correctly. FM Group considers this a great advantage.
In addition, Charlie works is always easily accessible. If there are any bottlenecks, action is taken immediately and solutions are considered. This makes Charlie works a reliable partner for FM Group in the field of personnel planning and deployment.
Why is this collaboration successful?
The long-term partnership between Charlie works and FM Group is a good example of how a flexible and reliable staffing agency contributes to an organization’s growth and efficiency. Charlie works understands the floriculture sector and FM Group’s staffing needs. The flexible deployment during peak periods, the advancement opportunities for employees and the committed communication make this cooperation strong.
Ready to grow together?
At Charlie works, we understand that flexible and reliable staff can make all the difference in your organization. Are you looking for a partner who not only supplies the right people, but also actively thinks along with you and responds to your growth and needs?
Contact us today and find out how we can strengthen your logistics processes.
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